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National Securities Depository Limited
Help/ FAQ's
Home Help/ FAQ's
Frequently Asked Questions (FAQs) (for Issuer) on the e-Voting System of NSDL.
Q.1 What is e-Voting?
Ans. e-Voting is voting through an electronic system where members/shareholders can vote on resolutions of companies requiring members/shareholders consent. The need for e-Voting arises when a company wishes to pass a resolution by Postal Ballot/AGM/EGM which requires members/shareholders consent. Ministry of Corporate Affairs has authorised NSDL for setting up an electronic platform to facilitate members/shareholders to cast vote in electronic form. Accordingly, NSDL has set-up an electronic infrastructure to facilitate members/shareholders to cast votes in electronic form through internet.
Q.2 What is the legal framework permitting e-Voting?
Ans. Section 110 of the Companies Act, 2013 read with Companies (Management and Administration) Rules, Ministry of Corporate Affairs (MCA) Companies (Management and Administration) Rules, 2014 dated March 27, 2014 and Ministry of Corporate Affairs (MCA) Companies (Management and Administration) Amendment Rules, 2015 dated March 19, 2015 recognizes voting by electronic mode for postal ballot/general meetings.
Q.3 Whether NSDL is authorized for providing e-Voting services?
Ans. Ministry of Corporate Affairs (MCA) has authorised NSDL for setting up an electronic platform to facilitate shareholders to cast their votes in electronic form. Accordingly, NSDL has set-up an electronic infrastructure to facilitate shareholders to cast votes in electronic form through internet. Further, e-Voting system of NSDL is certified by Standardization Testing and Quality Certification (STQC) Directorate, Department of Information Technology, Ministry of Communications & IT, Government of India.
Q.4 How will I benefit from the e-Voting System?
Ans.
  1. Substantial reduction in administration costs for,
    1. Postal correspondence.
    2. Verification of signatures
    3. Storing of physical ballot papers.
  2. Accuracy in counting of votes.
  3. Elimination of possibility of postal ballots getting lost in-transit.
  4. Paperless mode of casting vote.
  5. Sufficient time for shareholders to vote till the end of voting cycle.
Q.5 Does the e-Voting System of NSDL facilitate e-Voting for only demat account holders of NSDL?
Ans. The e-Voting System of NSDL facilitates voting from all shareholders i.e., shareholders holding shares in physical and demat mode with either NSDL or CDSL, as on the record date. Further NSDL e-Voting System also facilitates members of entities who wish to provide e-Voting facility for its members.(e.g. Clubs).
Q.6 How do I register for e-Voting facility?
Ans. You can browse on the link https://www.evoting.nsdl.com and download the registration related information from the Download section and complete the registration formalities.
Q.7 Is there any User manual to understand the login and usage process?
Ans. Yes. You can download the User manual from https://www.evoting.nsdl.com
Q.8 How will be the User ID and Password be communicated to the shareholders?
Ans. There is no pre-registration required from a shareholder. The registration details viz., User ID and password will be sent by the Issuer / R&T Agent /NSDL to the shareholders/ members who are registered in the NSDL e-Voting system for the first time in the following mode :

  1. In case email address of the Sole / First Holder is available with the Issuer/R&T Agent :
    1. NSDL will generate User ID & password and send the same at the email address provided by issuer/R & T Agent.
    2. Using the User ID and password, you will login to the e-Voting system (https://www.evoting.nsdl.com) of NSDL.
  2. Others (where email address of the Sole / First Holder is not available with the Issuer/R&T Agent)
    1. NSDL will generate User ID and password and provide it to the Issuer/R&T Agent.
    2. The Issuer/R&T Agent will dispatch the User ID and password at the address of the Sole/First Holder.
    3. Using the User ID and password, you will login to e-Voting system (https://www.evoting.nsdl.com) of NSDL.
If the shareholders/ members are already registered in the NSDL e-Voting system and if his/ her email id is available, then he/ she would receive an email from NSDL to reuse the USER ID [Login ID] and Password for subsequent use of the NSDL e-Voting system. If the email id of the shareholders/ members who are already registered in the NSDL e-Voting system is not available, then NSDL informs the Issuer/ RTA to advise such a person, in the notice, to reuse the USER ID [Login ID] and Password for subsequent use of the NSDL e-Voting system.
  • In case shareholders/ members are holding shares in demat mode, USER-ID is the combination of (DPID+ClientID).
  • In case shareholders/ members are holding shares in demat In case shareholders/ members are holding shares in physical mode, USERID is the combination of (Even No+Folio No).
  • Q.9 How secure is it to send User IDs and Passwords by email?
    Ans. User IDs and Passwords will be sent in an encrypted PDF which can be opened by the members/shareholders by using their Client ID (last 8 digit of the 16 digit demat account number) or Folio Number in case of Physical Shares.
    Q.10 There are demat accounts / shares certificates held by joint holders. In such a case who will cast the vote in e-Voting System?
    Ans. As, only one of the several joint holders is entitled to exercise voting power, in case of e-voting only first holder is recognized for the purpose of sending User ID & Password for e-voting. Accordingly, the vote casted using the User ID and Password sent to first holder is recognized on behalf of all the joint holders, as the shareholder who casts the vote through the e-Voting services of NSDL is construed to be doing so on behalf of all joint holders.
    Q.11 Will proxy be able to cast vote in e-Voting System?
    Ans. e-Voting System brings flexibility, convenience and ease of operation for the shareholder to cast vote through internet. Thus, eliminating the need to appoint a proxy. However member/shareholder can still appoint a proxy who can attend the general meeting on their behalf and cast their vote at the venue either by physical ballot or TAB based electronic Voting. To know more about the TAB based electronic Voting you may contact us on the contact numbers provided on the website.
    Q.12 Is time period defined for e-Voting available to shareholders?
    Ans. Yes. The time defined in Ministry of Corporate Affairs (MCA) Companies (Management and Administration) Rules, 2014 dated March 27, 2014 and Ministry of Corporate Affairs (MCA) Companies (Management and Administration) Amendment Rules, 2015 dated March 19, 2015 is applicable for e-Voting.
    Q.13 What is the time period defined in the Companies (Management and Administration) Rules, 2014 for e-Voting?
    Ans. In case of postal ballot it is minimum 30 days and in case of general meetings it is minimum 3 days. e-Voting will be closed at 5:00 pm on the date preceding the date of general meeting.
    Q.14 What are the eligibility criteria for shareholders to cast vote in e-voting for general meeting of a company?
    Ans. The shareholders/ members holding share as on the cut-off date (i.e. shall not be earlier than 7 days before the date of general meeting) as specified by the company in the notice shall be eligible to cast vote in e-voting for general meeting of a company.
    Q.15 Can a shareholder modify a vote already casted before the closing of e- Voting cycle?
    Ans. No. Vote once casted will be considered final and cannot be modified as per the Companies (Management and Administration) Rules, 2014. However you can cast your vote for the pending resolution for which you have not casted your vote.
    Q.16 Voting on selective resolutions is permitted in Postal Ballot. Is the same available in the e-Voting System as well?
    Ans. Yes, since a shareholder can choose to vote only on some of the resolutions put to vote, the same can also be done in the e-Voting System as well.
    Q.17 Can the companies provide the TABLET based voting at the venue of general meeting?
    Ans. Yes. The facility for voting through TAB shall be made available at the General Meetings and the members attending the meeting who have not cast their vote by remote e-voting will be eligible to exercise their right at the meeting through TAB based voting.
    Q.18 How will the results be made available at the end of the voting period?
    Ans. After the end of remote evoting in case of general meetings the scrutinizer shall have access to details (like their names, folios, no. of shares held and such other information that the scrutinizer may require) but not the manner in which they have cast their votes. Further, The scrutinizer shall immediately after the conclusion of voting at the general meeting, first count the votes cast at the meeting, thereafter unblock the votes cast through remote e-voting in the presence of at least two witnesses not in the employment of the company and download the final report. After the end of voting period in case of Postal Ballot, the scrutinizer can unblock the votes cast and declare the results thereof.
    Q.19 Will the companies be able to download the results?
    Ans. No. The results of the e-Voting will be available for download only to the scrutinizer.
    Q.20 How will I know if e-Voting website is secure?
    Ans. If you are visiting the website with a secure connection, you will be able to identify the website through the site's certificate. A secure or encrypted website address begins with HTTPS rather than HTTP, and you will see a lock icon in the Address bar. Secure connections use certificates to identify the website and to encrypt your connection. You can also click the lock icon in the Address bar to see more information about the secured website. The e-Voting system of NSDL, since its inception has been complying with all these security requirements.


    Frequently Asked Questions (FAQs) (for Shareholders) on the e-Voting System of NSDL
    Q.1 I know about voting by 'Postal ballot'/ Voting in general meeting. What is e-Voting?
    Ans. e-Voting is voting through an electronic system where members/shareholders can vote on resolutions of companies requiring members/shareholders consent. The need for e-Voting arises when a company wishes to pass a resolution by Postal Ballot/AGM/EGM which requires members/shareholders consent.
    Q.2 What is the legal framework permitting e-Voting?
    Ans. Section 110 of the Companies Act, 2013 read with Companies (Management and Administration) Rules, Ministry of Corporate Affairs (MCA) Companies (Management and Administration) Rules, 2014 dated March 27, 2014 and Ministry of Corporate Affairs (MCA) Companies (Management and Administration) Amendment Rules, 2015 dated March 19, 2015 recognizes voting by electronic mode for postal ballot/general meetings.
    Q.3 Whether NSDL is authorized for providing e-Voting services?
    Ans. Ministry of Corporate Affairs (MCA) has authorised NSDL for setting up an electronic platform to facilitate shareholders to cast their votes in electronic form. Accordingly, NSDL has set-up an electronic infrastructure to facilitate shareholders to cast votes in electronic form through internet. Further, e-Voting system of NSDL is certified by Standardization Testing and Quality Certification (STQC) Directorate, Department of Information Technology, Ministry of Communications & IT, Government of India.
    Q.4 How will I benefit from the e-Voting system?
    Ans.
    1. Ease of operation. NSDL e-Voting platform (https://www.evoting.nsdl.com) (i) is available online 24X7. You can exercise your Voting rights anytime, anywhere using your laptop or mobile.
    2. Single login for one Shareholder. You can use your common login ID for voting across companies.
    3. Ample time to vote till the end of voting cycle.
    4. Elimination of possibility of postal ballots getting lost in-transit.
    Q.5 Does the e-Voting system of NSDL facilitate e-Voting for only demat account holders of NSDL?
    Ans. No, NSDL e-Voting system is available for all the shareholders those holding shares in Demat form with NSDL or other depository and also those shareholders holding shares in physical form.
    Q.6 How do I register for e-Voting facility?
    Ans. There is no pre-registration required from non-individual shareholders and shareholder having securities in physical mode. NSDL provides User ID and password for all the registered shareholders/members.
    These user ID & Passwords are sent by Issuer / R&T Agent / NSDL to shareholders through email or post / courier.
    PDF sent through email are encrypted for security during transit and can be opened by the members/Shareholders by using their Client ID or Folio Number, which are known to them. Shareholders/Members can also use the One Time Password (OTP) based login facility to access e-Voting system of NSDL.
    *In case shareholders/ members are holding shares in demat mode, USER-ID is the combination of (DPID+ClientID).
    *In case shareholders/ members are holding shares in physical mode, USER-ID is the combination of (Even No+Folio No).
    As per the SEBI circular dated December 9, 2020 individual shareholders holding securities in demat mode can register directly with the depository or will have the option of accessing various ESP portals directly from their demat accounts. Shareholders would be able to access the e-voting page of various ESPs through the websites of the Depositories without further authentication by ESPs for participating in the e-Voting process. The process for the same is mentioned at Question no 7
    Q.7 How will I login as an individual shareholder holding securities in demat mode for accessing e-Voting system of NSDL?
    Ans. As per the SEBI circular dated December 9, 2020 individual shareholders holding securities in demat mode can register directly with the depository or will have the option of accessing various ESP portals directly from their demat accounts.
    Login method for Individual shareholders holding securities in demat mode is given below:
    1. Individual Shareholders holding securities in demat mode with NSDL
      1. Existing IDeAS user can visit the e-Services website of NSDL Viz.https://eservices.nsdl.com either on a Personal Computer or on a mobile. On the e-Services home page click on the "Beneficial Owner" icon under "Login"" which is available under 'IDeAS' section , this will prompt you to enter your existing User ID and Password. After successful authentication, you will be able to see e-Voting services under Value added services. Click on "Access to e-Voting" under e-Voting services and you will be able to see e-Voting page. Click on company name or e-Voting service provider name and you will be re-directed to e-Voting service provider website for casting your vote during the remote e-Voting period or joining virtual meeting & voting during the meeting
      2. If you are not  registered for IDeAS e-Services, option to register is available at https://eservices.nsdl.com Select "Register Online for IDeAS Portal" or click at https://eservices.nsdl.com/SecureWeb/IdeasDirectReg.jsp
      3. Visit the e-Voting website of NSDL. Open web browser by typing the following URL: https://eservices.nsdl.com either on a Personal Computer or on a mobile. Once the home page of e-Voting system is launched, click on the icon "Login" which is available under 'Shareholder/Member' section. A new screen will open. You will have to enter your User ID (i.e. your sixteen digit demat account number hold with NSDL), Password/OTP and a Verification Code as shown on the screen. After successful authentication, you will be redirected to NSDL Depository site wherein you can see e-Voting page. Click on company name or e-Voting service provider name and you will be redirected to e-Voting service provider website for casting your vote during the remote e-Voting period or joining virtual meeting & voting during the meeting.
      4. Shareholders/Members can also download NSDL Mobile App "NSDL Speede" facility by scanning the QR code mentioned below for seamless voting experience.
    2. Individual Shareholders holding securities in demat mode with CDSL
      1. Existing users who have opted for Easi / Easiest, they can login through their user id and password. Option will be made available to reach e-Voting page without any further authentication. The URL for users to login to Easi / Easiest are https://web.cdslindia.com/myeasi/home/login or www.cdslindia.com and click on New System Myeasi.
      2. After successful login of Easi/Easiest the user will be also able to see the E Voting Menu. The Menu will have links of e-Voting service provider i.e. NSDL. Click on NSDL to cast your vote.
      3. If the user is not  registered for Easi/Easiest, option to register is available at https://web.cdslindia.com/myeasi/Registration/EasiRegistration. of NSDL.
      4. Alternatively, the user can directly access e-Voting page by providing demat Account Number and PAN No. from a link in www.cdslindia.com home page. The system will authenticate the user by sending OTP on registered Mobile & Email as recorded in the demat Account. After successful authentication, user will be provided links for the respective ESP i.e. NSDL where the e-Voting is in progress
    3. Individual Shareholders (holding securities in demat mode) login through their depository participants
      You can also login using the login credentials of your demat account through your Depository Participant registered with NSDL for e-Voting facility. Upon logging in, you will be able to see e-Voting option. Click on e-Voting option, you will be redirected to NSDL Depository site after successful authentication, wherein you can see e-Voting feature. Click on company name or e-Voting service provider name and you will be redirected to e-Voting service provider website for casting your vote during the remote e-Voting period or joining virtual meeting & voting during the meeting.
    Q.8 I am an Individual shareholder, where should I contact for any technical issues related to login?
    Ans. Helpdesk for Individual Shareholders holding securities in demat mode for any technical issues related to login through Depository i.e. NSDL and CDSL.
    Login type Helpdesk details
    Individual Shareholders holding securities in demat mode with NSDL Members facing any technical issue in login can contact NSDL helpdesk by sending a request at evoting@nsdl.co.in or call at toll free no.: 1800 1020 990 and 1800 22 44 30
    Individual Shareholders holding securities in demat mode with CDSL Members facing any technical issue in login can contact CDSL helpdesk by sending a request at helpdesk.evoting@cdslindia.com or contact at 022- 23058738 or 022-23058542-43
    Q.9 Whether NSDL e-Voting system can be used by joint shareholders?
    Ans. Yes, NSDL e-Voting system can be seamlessly used by joint holders also. User ID and password are sent to First holder, who can exercise the voting right on behalf of all the joint holders.
    Q.10 Is there any fee or charges to be paid by shareholders for using NSDL e-voting system?
    Ans. No. NSDL does not levy any fee or charge to the shareholders for using the e-Voting system.
    Q.11 Is there any User manual to understand the login and voting process?
    Ans. Yes, NSDL has facilitated separate user manuals for prompt referral of the shareholders and Issuers. These are available for download at https://www.evoting.nsdl.com
    Q.12 Will proxy be able to cast vote in e-Voting system?
    Ans. e-Voting system brings flexibility, convenience and ease of operation for the shareholder to cast vote through internet. This eliminates the need to appoint a proxy. However in case the company has opted for electronic voting/TABLETs Based Voting at the General Meeting Venue the proxy attending the meeting can cast vote on their behalf.
    Q.13 Is time period defined for e-Voting available to shareholders?
    Ans. Yes. The time defined in the Ministry of Corporate Affairs (MCA) Companies (Management and Administration) Rules, 2014 dated March 27, 2014 and Ministry of Corporate Affairs (MCA) Companies (Management and Administration) Amendment Rules, 2015 dated March 19, 2015 is applicable for e-Voting.
    Q.14 What is the time period defined in the Companies (Management and Administration) Rules, 2014 for e-Voting?
    Ans. In case of postal ballot it is minimum 30 days and in case of general meetings it is minimum 3 days. e-Voting will be closed at 5:00 pm on the date preceding the date of general meeting. Shareholders / members can use the e-Voting during this time period.
    Q.15 What are the eligibility criteria for shareholders to cast vote in e-voting for general meeting of a company?
    Ans. The shareholders/ members holding share as on the cut-off date (i.e. shall not be earlier than 7 days before the date of general meeting) as specified by the company in the notice shall be eligible to cast vote in e-voting for general meeting of a company.
    Q.16 Once I cast my vote on e-Voting System, can I modify my vote before the closing of e-Voting cycle?
    Ans. No. Vote once cast is treated as final and cannot be modified as per prevailing provisions of the Companies (Management and Administration) Rules, 2014.
    Q.17 Voting on selective resolutions is permitted in Postal Ballots/General Meetings. Is the same available in the e-Voting system as well?
    Ans. Yes. Since a shareholder/ member can choose to vote only on some of the resolutions put to vote, the same can be done in the e-Voting system as well.
    Q.18 Can I reuse the password received for the first time by me for e-Voting?
    Ans. No. The e-Voting system will force the shareholder to change the password during the first login. Thereafter the shareholder has to set a password of his/her own choice and remember it. As a matter of good practice, it is recommended that the password e is not shared with anyone and that it should be changed periodically. .
    Q.19 How can I reset my Password?
    Ans. If a shareholder/ member who are registered in the NSDL e-Voting system but has forgotten the USER ID [Login ID] or Password or both then the shareholder/ member can use the "Forgot User Details/Password" or "Physical User Reset Password" option available on the NSDL e-Voting website using his/ her DP ID, Client ID, Folio No, PAN and email id and reset the Password. The relevant communication would be received from NSDL in the email id of the person.
    Individual shareholders holding securities in demat mode are allowed to vote through their demat account maintained with Depositories and Depository Participants. Members who are unable to retrieve User ID/ Password are advised to use Forget User ID and Forget Password option available at abovementioned website (Refer Question No. 8).
    In case of any difficulties please send a request at https://www.evoting.nsdl.com by providing the information about the particulars of the demat account, Folio No, PAN, address etc. or contact toll free no at 1800 1020 990 /1800 224 430
    Q.20 Will I be able to log in to the e-Voting system and vote on resolutions before the voting start date?
    Ans. No. You cannot vote on resolutions before the voting start date. You can log in to the e-Voting system anytime by using your User ID & Password. However the EVEN of the company will be displayed on the Voting Start Date.
    Q.21 How will the results be made available at the end of the voting period?
    Ans. After the end of remote evoting in case of general meetings the scrutinizer shall have access to details (like their names, folios, no. of shares held and such other information that the scrutinizer may require) but not the manner in which they have cast their votes.
    Further, The scrutinizer shall immediately after the conclusion of voting at the general meeting, first count the votes cast at the meeting, there after unblock the votes cast through remote e-voting in the presence of at least two witnesses not in the employment of the company and download the final report.
    After the end of voting period in case of Postal Ballot, the scrutinizer can unblock the votes cast and download the final report.
    Q.22 How will I know if e-Voting website is secure?
    Ans. User visiting the website through a secure connection will be able to identify the website through the site's certificate. A secure or encrypted website address begins with HTTPS rather than HTTP, and will see a lock icon in the Address bar. Secure connections use certificates to identify the website and to encrypt the users connection. One can also click the lock icon in the Address bar to see more information about the secured website. NSDL e-Voting system has been fortified with number of best in world class security practices to keep the sensitive corporate information utmost secured.
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